Friday, 15 March 2013

Unable to install PSE on Windows. Setup.exe says "This version of Photoshop Elements requires MS Internet Explorer 4.0 or higher to be installed". How to resolve?


This error may be shown while installing PSE (any version) on any OS. It is more frequent on Win XP. The error comes when we click on 'setup.exe', It shows an error dialog reading "This version of Photoshop Elements requires MS Internet Explorer 4.0 or higher to be installed". The correct answer to this problem is:

1. Open command prompt by 'Windows (logo)->All Programs->Accessories->Run'.
2. Type "regedit" in 'Run' dialog (as shown below) to 'Registry Editor':
3. Navigate to registry key: HKEY_LOCAL_MACHINE \Software \Microsoft \Windows \CurrentVersion \App Paths \IEXPLORE.EXE.  If this key does not exist, create a new String type key in App Paths named IEXPLORE.EXE as shown below:

4. Within the IEXPLORE.EXE key please make two changes:
      a. Double click on '(default)' entry shown and enter following strings:
                         Win XP (and 32 bit versions of Win Vista or later): C:\Program Files\Internet Explorer\iexplore.exe
                         Windows x64 (versions of Win Vista or later): C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

            b. Create a new string called "Path" (as shown in step #3) then double click on the new string and enter the following path:
                         Win XP (and 32 bit versions of Win Vista or later): "C:\Program Files\Internet Explorer:". 
                         Windows x64 (versions of Win Vista or later): C:\Program Files (x86)\Internet Explorer:
           Note: Please make sure you have the ":" at the end.
5. When finished, registry editor pane will look like:
Now you can close regedit and start with the installation.

Please leave your comments if you have any queries. I will get back to you as soon as possible. Any feedback on improving the quality/content of the blog is highly appreciated.

Cheers !!



32 comments:

  1. Hi thank you for this. I can get to spet 3 but when I drop down into
    windows/current version
    there is no App Paths file for me to go into to set up the step 4.

    Help would be much appreciated, I've been trying for a month to load this photoshop.

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    1. Reinstalling w7 pro I had this same problem with installing PSE again ..which had worked fine before the reinstallation. Eureka moment was when I realised that it was IE11 update that was the problem......on W7 installation before I installed the PSE before the IE11 update ie IE 8 was in operation.....hence the solution for me was to uninstall the IE11 back to IE8 install PSE and then reinstall IE11 update......phew!....hope it works for you!......I so much prefer the old simpler versions of PSE...a lot less clicking! Early version of ACDsee and PSE work really well together and can get some serious work done....

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  2. I pressed 'CTRL F' and found the App Paths and typed in
    C/Program Files (X86)/Internet Explorer/IEXPLORE.EXE

    but I still doesn't install photoshop.I am not that computer savy, I think I need more screen snap shots of the steps, ie it took me a while to search for New- String value which I later found in the edit tab at he top of the page.

    Help much appriciated

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  3. Hi Melanie,
    In second comment you are able to find 'App Paths' registry entry. Can you please make sure that the path to this registry entry is 'HKEY_LOCAL_MACHINE \Software \Microsoft \Windows \CurrentVersion \App Paths \IEXPLORE.EXE'.

    If the 'App Paths' entry is present at above mentioned path: Please make sure that there is ';' followed by string typed for 'Path'. That is the string which you need to enter in 'Path' is 'C/Program Files (X86)/Internet Explorer/IEXPLORE.EXE;'.

    If the 'App Paths' entry is not present at above mentioned path: Right click the 'CurrentVersion' entry (which you found) and click on 'New->key'. Name this key as 'App Paths'. Now again, right click 'App Paths' and click on 'New->Key'. Name this key as 'IEXPLORER.EXE'. Now you can continue with step #3.

    Please let me know if you need details on any step.

    ~Surendra

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  4. Hello, I tried
    as described, but unfortunately it does not work and does not leave install PSE (error need MS Internet Explorer 4.0 or higher). I had already installed PSE in one pc windows 7 64bit (laptop Acer Aspire 7738G) and it worked great, now with a new PC (Windows 7 64 bit too) I can not. Perhaps it depends on the partition and the capacity of the hard drives?

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  5. It should have worked. Nonetheless please try this workaround. Install any other browser (say Chrome or Firefox). Make this as default browser and then try installing PSE. See if it works.

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  6. I'm having the same problem ("You need to have Internet Explorer 4.0 or greater to install Photoshop Elements" message). My computer already has the keys you suggest adding ("C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE" and "C:\Program Files (x86)\Internet Explorer:").

    I've attempted to install Photoshop Elements using IE, Chrome, and Firefox (each set as default separate times) and I continue to receive the above message.

    I'm using Windows 8.1.

    Any help would be appreciated. Hope my feedback helps mutually.

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    1. Hello, I am JUST NOW having this SAME problem. I've been able to install and re-install this exact same Adobe Photoshop Elements over the past several years with no problem, but now all of a sudden, I keep getting this same annoying error message. I followed the steps above exactly, but like everybody else, it does not work, nor does the work-about using other browsers. Can you PLEASE advise as to how to fix this problem? I don't understand why it is happening in the first place. I had to uninstall it temporarily and now I can't re-install it.

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  7. This is how I did it.
    I'm on Windows 7 (64bit), IE11 installed.
    When I checked the registry all the paths were already there.
    I took a copy of iexplore.exe from a computer running XP and IE8.
    I created the following path "C:\Program Files\Internet\" and put the IE8 iexplore.exe there.
    Then I temporarily changed the default string in the registry to "C:\Program Files\Internet\iexplore.exe" and the path string to "C:\Program Files\Internet Explorer: "
    I had to use a different path because I couldn’t change the name on the current iexplore.exe to temporarily use the old one.

    I then ran the setup without any problem. After the installation was completed I changed back to the original values in the registry.

    I think the problem is that Photoshop Elements doesn’t read the version of IE correct.
    I know this requires access to a copy of and older version of iexplore.exe, but a thought I’ll let you know how I did it.

    I hope this helps!

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    Replies
    1. @Anonymous
      Your trick worked very well after I had changed the (temporary) path string form "C:\Program Files\Internet Explorer: " also to "C:\Program Files\Internet;". ;-)

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    2. Excellent, this worked for me

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    3. Thanks. Worked perfectly.

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    4. Thanks for this trick. Worked for me too on my Win 7 (64bit) machine. I had to boot up my old Win98 PC to get a copy of IEXPLORE.EXE for IE6 - it was like meeting up with an old friend!

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    5. Excellent. Setting BOTH default and path string to the new "Internet" folder (as suggested in the first reply) worked well for me. I downloaded IE 8.00 from oldversion.com which came as a nameless file and had it renamed to iexplore.exe. Many thanks.

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    6. Yes! PSE 1.0 now installed on Win7Pro.. Thank you! Path string to:
      C:\Program Files\Internet;

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    7. I works for me, thx so much.

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    8. Yes very good. Worked for me. To summarise: collect a copy of iexplorer.exe from an old machine, create a new C:\Program Files\... directory to put it in, amend the registry keys, install PSE, restore the registry keys (and maybe delete the directory). My hiccough was dragging the iexplorer.exe and failing to notice dear old windoze has created me a shortcut rather than a copy. Ho hummm.

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  8. I wish I had a copy of IE8 running on another computer. Oddly enough the original instructions call for a colon in the path but reflect a semi-colon in the screenshot.

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    1. For all of you needing an older version of IE, There's a really handy website I've used many times in the past. It has old versions of all major software. Browsers, security, office, utilities, etc. And, it's all free.

      www.oldversion.com

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    2. This comment has been removed by the author.

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  9. Interesting - I'm having the same problem - Windows 7 (32 bit I believe) - I'm not that tech savvy and know that messing with the registry can be a bad thing - - so, will these steps above help do you think please? I would add that I haven't got access to IE8 from an old machine. Thanks.

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  10. The solution is here - http://forums.adobe.com/message/5806112#5806112 - slightly tedious because of all the restarts required, but it worked. I would add however that the updates for IE10 (and in my case IE 11 too) are to be found under "optional updates".

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  11. Definitely should be a semi-colon at the end of the path. FINALLY got it to work.

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  12. Thanks for the feedback. I have updated the snapshot.

    ~Surendra

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  13. Thanks a lot , it works for me as well after change the path to "C:\Program Files\Internet:"

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  14. Hello Everyone, Is there a solution for Windows 8.1 running IE11? From what I understand, you can't uninstall IE11 and install an older version. I have the original PSE and am getting the same error message: "This version of Photoshop Elements requires MS Internet Explorer 4.0 or higher to be installed". Any help would be greatly appricated!

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    1. Hi Eric,
      Not sure why you need to uninstall IE11? Follow the steps on this blog and it should resolve your issue.

      Please let me know if I am missing something.

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  15. I'm getting the same message trying to install it on Windows 7 running IE11. Seems there's no way to temporarily install IE 4-8, the OS doesn't accept it in any way. If anyone could provide or point out to a final iexplore.exe file of one of these older versions (not the installer), I'd be happy!

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  16. Hey,
    Not sure if I got your question. Do you have any IE version installed on your system? If so, the paths are already mentioned in the blog. Please elaborate more on your issue.

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    1. Hello, I guess you replied to my posting (from 30. August) :)
      I was just "messing around" again to install my old Photoshop Elements, but after I couldn't get any old IE version (exe file) from anywhere, I also saw that I couldn't uninstall IE11 first in order to install an older version myself. But, I found out that you CAN uninstall it from the Windows Update History, the IE11 was in the list and could be directly uninstalled by rightclicking on it. After rebooting the system, I was able to install an older version of IE (I tried 9, not 8, it worked), and so I could install my old Photoshop as well. I did not change the path in the registry because I simply forgot that to do, but it worked even without. Maybe the IE9 itself works already as it is and the path really doesn't need to be changed.
      Thank you so much for your help, though, I wouldn't have find ANY solution without this blog (and other links within postings) :-)

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    2. Happy to help :) :)

      ~Surendra

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  17. For 64 bit Windows 10, the method updated by Anonymous on 5 April 2014 worked. The path needs to end with a semi-colon instead of colon.

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